Delivery & Returns

Delivery Option


International Express Delivery

Delivery cost - 15$

Free shipping on orders over 150$

The products will be delivered directly to your address by Eco Post – Israelpost Express Mail Service .

The delivery takes between 15 and 30 business days from the date of receipt of the confirmation message (depending on local post services –more details about shipping and countries list, can be found here >>).

Tracking is available for all items shipped. Information about your shipment can be found here >>




Not satisfied with the item you received?


If, for any reason, you not completely satisfied with your purchase - you can ask for a refund or exchange.

Exchange:

You can ask for a product exchange up to 14 days from the date on which you received the jewlery.

All you have to do, is to contact customer service -

by phone / whatsapp: +972 54-5772709

or email: Vered018@gmail.com

Once we approve your exchange request, we will give you our adress to send back the prodact (at your own expanses) , in its original packaging, together with the original invoice and your full contact details,

We will be in touch with you once we receive the original jewlery in order to send you the new piece you desire.

Return:

You can ask for a refund up to 14 days from the date on which you received the jewlery.

All you have to do, is to contact customer service -

by phone / whatsapp: +972 54-5550548

or email: Vered018@gmail.com

Once we approve your return request, you have to sent the product back (at your own expanses) , in its original packaging, together with the original invoice and your full contact details - to the Company’s address: Vered Konfino Hadas Street 14, Holon 5846110 Israel.


The company will reimburse you (excluding shipping fee) no later than 14 days from the day on which we received the returned products.

We will use the same means of payment as you used when placing the order.





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