Terms and conditions
1.1. Welcome to Vered Konfino's Website (hereinafter “Website”), which serves as an online jewelry store (hereinafter "Products").
1.2. This Website is owned exclusively by Vered Konfino, licensed Company number 023571912 (hereinafter: "Company").
1.3. The terms & conditions for this Website set out the relationship between the Company and any person browsing and / or using the Website or the displayed information (for all usage, hereinafter: “User").
1.4. The Company reserves the right, at its discretion, to change the modify, add or remove portions of these Terms & Conditions from time to time with regards to the entire Website, parts of it, or specific feature, at any time in its sole discretion and without prior notice. By using this Website, the User agrees that he recognizes the terms & conditions of the site and at all times he is solely responsible.
1.5. For the avoidance of doubt, the use of the Website constitutes the User’s consent to all terms and conditions without any limitation and / or reservation. By using the Website, the User acknowledge that he and / or anyone on his behalf will not make any claim and / or lawsuit, directly and / or indirectly, against the Website and / or the Company and / or any of its operators and / or any of its owners and / or its managers and / or who on their behalf.
1.6. Gender Neutral. Wherever used herein, a pronoun in the masculine gender shall be considered as including the feminine gender unless the context clearly indicates otherwise.
1.7. The chapter titles are given in the text for ease and orientation, and will not be used for interpretation.
2. Offered Services
The Website offers the operations and / or the content and / or services, as follows:
online shopping; product sharing from the site by the User via email and / or social networks; subscription to newsletter (receiving informative, marketing and publicity content via various media platforms following the User choice); Information for business customers.
3. Placing an order
3.1. Placing an order on this Website is subject to the combined necessary conditions listed below and the User declares and warrants that he understands them and they conform fully to him:
3.1.1. The User is competent to take legal action. If the User is a minor (under the age of 18) or unable to perform legal actions without the a guardian’s permission - in such case, the Legal Capacity and Guardianship Law, 1962, shall apply.
3.1.2. The User has a valid "Visa" or "Isracard" credit card.
3.1.3. The User has an active and valid e-mail address.
3.2. Subject to compliance with the conditions set out in clause 3.1 above, the User is invited to purchase any of the products listed on the Website in exchange for the price appearing alongside each product at the time of placing the order. Details for each products appear on a dedicated page once the User click on a selected product. The Company may periodically update the range of products and prices. The images of the products appearing on the Website are for illustration purpose only, in a way that their may be a slight difference between the image and the actual product, for example in terms of colors – which can look different on screen and in reality.
3.3. In order to place an order on the site, the User is asked to provide a full and valid name, valid and active email address (hereinafter: "the personal information") and the credit card details he / she wishes to pay with. The provision of knowingly false information may result in a criminal offense for which the Company reserves the right to file a complaint against the User and / or claim damages that it may cause, directly and / or indirectly, as a result of the delivery of such false information.
3.4. The product ordering process on the site will be completed upon receipt of an order confirmation email subject to receipt of confirmation of the successful transaction from the relevant credit card Company (hereinafter: the "Confirmation Notice"). It is clarified that placing an order on the Website does not constitute as a confirmation of the order being completed and only upon receipt of the Confirmation Notice, if the order is accepted and completed, the records will constitute evidence of it.
4. Product delivery
4.1. The products for which an approval was received will be delivered directly to the address the User provided by an external international shipping Company – EMS – Express Mail Service (hereinafter: the "shipping Company") between 15 and 30 business days from the date of receipt of the confirmation message (depending on local post services –more details about shipping and countries list, can be found here >>). Tracking is available for all items shipped. Information about your shipment can be found here >>
4.2. As a general rule, an order can be made on the site for world-wide shipping. , However, the delivery of products from the site is limited to the shipping Company's divisional area map – countries list, can be found here >> . The Company may, but does not guarantee, to deliver the products outside the distribution areas, when contacted by phone prior to order placement. In such case, if it was not agreed in advance, even if the order was accepted and received on the site's servers, the Company would not have to provide it. If the User lives in restricted areas for security access, the carrier will pre-arrange a nearby pickup location with him.
4.3. The Company is not responsible for the shipping times and delays of the shipping Company, but is at the User's disposal to solve any problems. The Company is not responsible for delays in the delivery of the products as a result of events beyond its control, such as accidents, delays, strikes, natural disasters, faults in the computer system or telephone systems that would impair the completion of the purchase process or problems in the e-mail service.
4.4. The Company and / or anyone on its behalf are not responsible and shall not be liable for any direct, indirect, consequential or other damage caused to the User and / or anyone on his behalf and / or a third party as a result of using and / or placing an order on the Website, which are not in accordance with these Terms and Conditions, no matter the claim, including any loss of income and / or loss of profit incurred for any reason. Subject to the provisions of the Consumer Protection Law and without detracting from all the remedies due to it under these Terms & Conditions and any law, the Company reserves the right to cancel an order made on the Website under which the damage has been done as above.
4.5. The Company does its best to provide quality products at the requested time. If the User believes that the products purchased through the site have any defect, they are welcome to contact customer service at +97254-5772709, from Sunday to Thursday between 09:30 to 17:30.
5. Return and Refund Policy
5.1. If, for any reason, the User is not completely satisfied with the purchase he is entitled to cancel the order within 14 days from the date on which he received the products. In order to exercise the User’s right of cancellation, the User must inform the Company of his decision to cancel the order by email: firstname.lastname@example.org. Once the Company approve the cancellation by email, the User is invited to send the product back, in their original packaging (at his own cost) to the Company’s address: Vered Konfino Hadas Street 14, Holon 5846110 Israel.
The company will reimburse (excluding shipping fee) the User no later than 14 days from the day on which the Company receive the returned products. The Company will use the same means of payment as the User used for the Order.
5.2 The Company reserve the right to refuse returns of any merchandise if the returned products are damaged or have been worn/used.
6. Liability and Indemnity
6.1. The Company shall not be liable for any damage and/or harm and/or financial loss caused to the User and/or any third party as a direct or indirect consequence of using the Website.
6.2. The User undertakes to indemnify the Company, its staff, its managers or anybody on their behalf for any damage, loss, financial loss, cost or expense incurred to them, including attorney fees and legal expenses caused by violation of these terms & conditions as a whole, or parts thereof.
7. Intellectual Property
7.1 The intellectual property of all information on the site, including photographs, text, Website design, jewelry design and any other information related to the site (hereinafter collectively, "the protected information") is the property of Vered Konfino alone.
7.2. The trademarks displayed on this Website (hereinafter: the "Trademarks") belong to the Company (whether registered or not) and are prohibited to use for any purpose, without prior written consent of the Company.
7.3. The User undertakes to make no use of the Company's and/or any third party's rights, including the copyright and Trademarks revealed during the use and browsing of the Website.
7.4. Without prior written consent of the Company, you may not copy, distribute, publish, sell, duplicate, upload, photograph or change the information contained on or within any part of the Website. This does not include software-based data from the web and/or publicly or commercially disseminating such data. No data may be collected from the Website by any kind of software, and/or publicly or commercially disseminated. The clause applies whether the content, or part of it, is owned by the Company or owned by a third party, except for personal and non-commercial downloads.
7.5. In order to link and / or display this Website across the internet on other sites, so that the site is referred to as a "linked site", prior written permission from the Company must be obtained.
8.1. The User will be asked to provide his or her personal information in order to place an order on this Website. The Company takes standard security measures to protect the confidentiality of personal details as far as possible and will use it exclusively for internal purposes, including contacting the User, delivering the product and sending newsletter and marketing information to the degree that the User has approved this on the Website.
8.2. The data provided by the User while registering and/or carrying out certain on-site operations will be stored in the database managed and / or that will be managed by the Company and/or associated entities in compliance with the Privacy Protection Act 1981-1998[CK1] . The User is not legally obligated to provide the information, but User wouldn’t be able to take actions for which the personal information is required without his consent.
8.3. The Website is secured in such a way that the credit card information entered on the Website for payment are protected by encryption and remain confidential and are not kept on the computers and/or servers of the Company at any time. Since the activities of the User on the Website are carried out in an online environment, the Company cannot guarantee full protection from intrusion into the servers or the exposure of personal information carried out by illegal acts. Consequently, the User hereby disclaims any allegation, accusation or action against the Company in connection with any related harm, including the use of personal details.
8.4. The Company can share the personal information with the shipping company only.
9. Law and Jurisdiction
The law applicable to these terms and conditions and/or any action and/or dispute that results from them is only the law of Israel. Tel Aviv-Jaffa Courts shall have the exclusive right to hear any dispute arising, directly or indirectly, from the provisions of these Terms and Conditions and/or from the use and/or purchase of the Site.
10. Changes to the site and availability
10.1. The Company can alter the layout, appearance and design of the site from time to time at its absolute discretion, as well as any other aspect of the site, all without having to inform the User in advance. It is explained that the User would not be able to make any statements, lawsuits and/or demands against the Company for certain improvements and/or faults arising from their results.
10.2. Without detracting from the above, it is clarified that the Company may remove the Website from the Internet and / or block access to it, in whole or in part. Such removal and / or Website blocking may be accompanied by deletion of all or parts of the information contained therein.
10.3. The Company does not guarantee to maintain the availability of the site and / or its content. It is clarified that the site and its contents are not immune from unauthorized access to computers of the Company, or from damages, errors, regulations or failures it's in equipment, software, lines and communication networks, whether it's happening to the Company or one of its providers. Any of these shall not be used to place any liability on the Company and/or to create a claim against the Company and/or on its behalf for any of the Users.
11. Mobile Website
11.1. All of the terms and conditions set out above are also valid for the Website in its mobile version.
11.2. The service is available for all mobile devices who can access the internet. For information and help please contact the support of your mobile operator.
Note - The display may differ depending on the type of device.
11.3. Content sharing through the Internet and/or the mobile network is subject, inter alia, to the limitations of mobile coverage and the Internet. The User is aware of the nature of the mobile network, their operations, the nature of the cellular connection, the disconnections that are within the norm of the mobile communications, and the fact that in some areas of the country the coverage of the cellular communications may not be complete or continuous, and thus may cause disruptions in times, or disruptions of content. The Company is not responsible for these disruptions, and the User exempts the Company from any claims in that regard.